Email alena@mimi.house for help with the app, your account, billing, or data requests.
We reply within 1–3 business days. For medical emergencies, contact a vet right away.
Overview
NineLivesCat ("we") runs on iOS and WeChat. This page explains what we collect and how we use it. By using the app, you agree to this policy.
Data We Collect
- Account: WeChat OpenID, Apple ID, nickname, avatar (if allowed).
- Cat profile: Name, breed, age, weight, and info you enter.
- Checks: Photos, audio/video, notes you upload for analysis.
- Device: Model, OS, app version, error logs.
- Payments: Orders and subscription status via Apple or WeChat. We do not store card numbers.
- Location (optional): Only if you allow it, e.g. nearby clinics.
How We Use Data
- Run AI health check services.
- Save health history and trends.
- Handle subscriptions and support.
- Improve and secure the service.
- Show public posts only with your consent.
AI & Third Parties
Uploads are processed on catapi.jiulingmao.com. We may use third-party AI and cloud services under confidentiality rules. We do not sell your data.
Security & Retention
Data is sent over HTTPS and stored on protected servers. Records stay until you delete them or close your account, unless law says otherwise.
Your Rights
You may access, edit, or delete your data, turn off optional permissions, or close your account. Contact alena@mimi.house.
Subscriptions
iOS plans renew through the App Store. Cancel anytime in App Store settings. WeChat plans use WeChat Pay. See in-app pricing.
Disclaimer
- AI output is reference only, not veterinary advice.
- Pain checks use FGS. Photo quality affects results.
- Severe symptoms need immediate vet care.
Updates
We may update this page. Continued use means you accept changes.
Last updated: June 23, 2026
See also our Terms of Use (EULA).